Axis Garage Door Service (“we,” “us,” or “our”) operates axisgaragedoorservice.com. This policy explains how we collect, use, and protect your information.
Information We Collect
When you contact us through a form on this website, we collect your name, phone number, email address, and any details you provide about your service request. When you visit our website, we automatically collect data about your device, browser, IP address, and how you interact with our pages through cookies and analytics tools.
How We Use Your Information
We use the information you provide to respond to your inquiry, schedule service, and communicate with you about your garage door repair or installation. We use website analytics data to understand how visitors use our site and to improve our content and advertising.
Google Services
This website uses Google Analytics (GA4) and Google Ads conversion tracking. These tools collect anonymized data about site visits and ad interactions to help us measure the effectiveness of our advertising. Google may use this data in accordance with its own privacy policy, available at policies.google.com/privacy.
Call Tracking
This website uses CallRail to track phone calls and form submissions. Calls to and from this website may be recorded for quality purposes. The following phone numbers are associated with our call tracking system and may be used to contact you or receive your calls:
(618) 523-9826 | (618) 221-5776 | (618) 418-3377 | (618) 323-3415 | (618) 464-5557
Text Messaging
Axis Garage Door Service sends text message updates and responses to customers about garage door repair, installation, and service scheduling offered at https://axisgaragedoorservice.com/.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third party.
We respect your privacy. We use information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages. We won’t share mobile information with third parties for marketing. Text messaging originator opt-in data and consent are exempt from this. We may disclose information to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property. This policy applies to your use of the Text Message Service and doesn’t modify our general Privacy Policy, which may govern our relationship with you in other contexts.
By submitting a form on this website or by texting any of our business numbers, you consent to receive text messages from Axis Garage Door Service regarding your inquiry, appointment scheduling, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out.
Cookies
This website uses cookies to support analytics, ad tracking, and basic site functionality. You may disable cookies in your browser settings, though some site features may not function properly as a result.
Third-Party Sharing
We do not sell or rent your personal information. We may share your information with service providers who assist us in operating our website and delivering our services (such as our call tracking and form providers), solely for those purposes. We will not disclose your information to third parties for marketing purposes.
We may disclose information when required by law or to protect the rights, property, or safety of our business or others.
Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law.
Your Rights
You may request access to, correction of, or deletion of personal information we hold about you by contacting us at the phone number or address listed on this website.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
Axis Garage Door Service
1551 Erica-Renee Ct, Belleville, IL 62220
Phone: (618) 523-9826